How to Price Your Tradie Services
Without Losing Jobs
Most tradies are underpricing -and the ones who aren't usually have
no idea why their numbers work. Here's the real maths on what your
hourly rate should be, when to charge fixed-price, and how to walk
away from low-ball jobs without losing sleep.
Published May 16, 2026•by MethodisAI Team
The Pricing Mistake Every Tradie Makes
You've probably set your hourly rate the same way most tradies do:
you looked at what the bloke up the road charges, knocked $10 off,
and called it a day. Maybe you added a bit when fuel went up. Maybe
you haven't changed it in three years.
The problem isn't that your rate is too high or too low -it's that
you have no idea what it actually needs to be to keep your business
alive. You're not pricing; you're guessing. And every time you guess
low, you're paying your customer to work for them.
The Hidden Trap:
The average Australian tradie thinks they bill 38-40 hours per
week. The reality is closer to 30. Travel, quoting, admin, chasing
payments, restocking the van, and unpaid callbacks eat the rest.
If you priced your hourly rate based on 40 billable hours, you're
losing about 25% of your expected income before you even start.
Step 1: Calculate Your True Hourly Rate
Before you can quote a single job, you need to know what one hour of
your time genuinely needs to earn. Here's the formula nobody taught
you at trade school.
The True Hourly Rate Formula
(Target take-home + Business overheads + Super + Tax) ÷
Billable hours per year
Let's break it down with a real example -a solo plumber in Sydney
aiming for a comfortable income.
Annual costs (the things you forget):
Cost Item
Annual ($)
Target take-home (post-tax)
$95,000
Income tax + Medicare (approx)
$28,000
Super contribution
$14,000
Vehicle (lease, fuel, rego, servicing)
$18,000
Tools and consumables
$6,000
Insurance (PL, tools, vehicle, income protection)
$5,500
Software, phone, internet, bookkeeper
$4,800
Marketing, website, lead capture
$4,200
Licence renewals, training, CPD
$2,500
Sick days / unpaid leave buffer
$3,000
Total annual requirement
$181,000
Now, billable hours.
A full-time tradie works ~46 weeks per year (after annual leave,
public holidays, and one week of sick days). At 38 hours per week,
that's 1,748 hours -but not all of those are billable. Subtract
roughly 25-30% for quoting, travel, admin, restocking, and chasing
payments. You're left with around
1,300-1,400 billable hours per year.
Your True Rate:
$181,000 ÷ 1,350 billable hours =
$134/hour minimum. That's the floor -no profit
built in. To grow your business, save for slow periods, or upgrade
equipment, you need to add a margin on top. A healthy charge-out
rate is typically 15-25% above your true cost.
If you've been charging $95/hour because that's what your mate
charges, you've been giving away about $40 of every hour of work. On
1,350 billable hours per year, that's $54,000 a year you're handing
back to your customers.
Step 2: Cost-Plus vs Value-Based Pricing
Now you know your floor. The next question is how to price
individual jobs. There are two main approaches, and the best tradies
use both -strategically.
Cost-Plus Pricing
You calculate the actual cost of doing the job -labour hours,
materials, travel, equipment -then add a fixed margin (usually
20-35%). The customer pays your costs plus your profit.
Best for: Standard jobs with
predictable scope -switchboard upgrades, hot water replacements,
downlight installs, fence builds.
Pros: Easy to calculate.
Protects your margin. Customers feel it's "fair."
Cons: Leaves money on the
table when the job is high-value or urgent. Penalises you for
being efficient.
Value-Based Pricing
You charge based on what the job is worth to the customer, not
what it costs you. A burst pipe at 11pm is worth far more to a
homeowner than a leaking tap at 10am -even if both take the same
time to fix. You price for the value delivered.
Best for: Emergency work,
specialised installations, time-critical jobs, high-end
renovations, jobs that save the customer significant money or
stress.
Pros: Much higher margins.
Rewards efficiency and expertise. Better for serious
plumbers
and
electricians
doing emergency callouts.
Cons: Requires confidence to
quote. Some customers will push back. You need to walk away from
the ones who don't see the value.
The hybrid approach that wins:
Use cost-plus as your default for standard work. Switch to
value-based pricing for after-hours, emergencies, specialised work,
and anything where you're solving a high-stakes problem. That way
you protect your floor and capture upside when it's available.
Real Australian Pricing Benchmarks by Trade (2026)
Here's where rates currently sit across major trades in metropolitan
Australia. These are charge-out rates -what customers pay -not what
you take home. Regional rates run 10-20% lower; CBD specialists can
charge 15-25% above these ranges.
Trade
Standard Hourly
Min Callout
After-Hours
Plumber
$110-$160
$90-$150
$180-$320
Electrician
$110-$160
$90-$140
$180-$300
HVAC Technician
$120-$180
$120-$180
$200-$350
Builder
$80-$130
N/A (project-based)
N/A
Carpenter
$75-$120
$80-$120
$130-$200
Painter
$60-$95
N/A (project-based)
N/A
Tiler
$70-$110
N/A (per m²)
N/A
Locksmith
$100-$150
$80-$130
$180-$320
Concreter
$80-$120
N/A (per m²)
N/A
Landscaper
$70-$110
N/A (project-based)
N/A
Roofer
$85-$140
$100-$200
$200-$400
A reality check:
If you're charging below the bottom of these ranges, you're either
heavily subsidising your customers, undervaluing your skill, or
running an unsustainable business. The bottom of the range covers
solo operators in regional areas with low overheads. If you're in a
capital city with a van, full insurance, and an apprentice, you
should be at the upper end - or above it.
Stop Losing Quotes to Silence
The right pricing only matters if customers respond to your quote.
MethodisAI automates quote follow-ups so more of your numbers turn
into booked jobs.
Transparent Pricing Tactics That Actually Win Jobs
Higher prices don't lose jobs -confusing prices do. Customers can
absorb a number that feels high if they understand what they're
paying for. They can't absorb surprise fees, vague quotes, or "we'll
see how we go" pricing.
Quote a total, not a rate.
"$1,400 for the hot water unit install" beats "$120 an hour plus
materials" every time. Customers want to know what they're up for,
not run a calculator on the fly. A total price feels committed; an
hourly rate feels open-ended.
Itemise materials separately from labour.
When customers can see exactly what they're paying for parts
versus your time, they push back less. Mark up materials 25-40% to
cover sourcing, delivery, and warranty handling - that's standard
practice, not gouging.
Use minimum callout fees.
State your minimum callout clearly upfront. "Our minimum callout
is $190 which covers the first hour on-site." This filters out
price-shoppers and sets expectations before you waste a trip.
Build variation orders into every quote.
Add a line: "Any work outside the agreed scope will be quoted
separately before commencing. No surprise bills." This protects
you when scope blows out and reassures the customer at the same
time.
Offer 2-3 pricing tiers when possible.
A basic, mid, and premium option lets customers choose their own
budget without negotiating you down. Most will pick the middle
-which is exactly where you want them.
Put your pricing in writing fast.
The longer you take to send a quote, the colder the lead gets. Aim
to send written quotes the same day as the site visit. Then follow
up -see our
tradie quote follow-up guide
for the 3-text sequence that converts more of them.
When (and How) to Walk Away From a Low-Ball Job
Not every job is worth winning. The tradies who burn out are usually
the ones who can't say no -they take the cheap jobs to stay busy,
then resent the work and rush it, which costs them customers and
reviews. Knowing when to walk away is a pricing skill, not a
personality trait.
Red Flags That a Job Will Cost You More Than It Pays
"What's the best price you can do?"
Asked before they've even seen your quote. They're price-
shopping and will go with whoever undercuts you. Walk.
"My last tradie charged half that."
Either it's not true, or their last tradie is broke. Stick to
your number.
"It's just a small job, shouldn't take long."
Translation: they want premium quality at trade-mate prices.
Politely decline or quote your real rate.
Vague scope, no real photos, no measurements.
If they can't articulate what they need, the job will blow out.
Charge for a site visit before quoting.
Multiple "free quotes" requested.
A serious customer wants the right tradie. A bargain hunter
wants the cheapest. Tell them you charge $90 for a detailed
quote, fully credited against the job if they book.
How to walk away politely:
"I appreciate you considering us, but the scope you've described is
below my minimum job size for that area. Happy to recommend someone
who might suit -or if your scope grows in future, absolutely call me
back." Done. No burnt bridge, no wasted energy.
Raising Your Prices Without Losing Customers
Most tradies haven't raised their rates in 2-3 years. In a 2026
economy where materials, fuel, insurance, and rent have all gone up
15-30%, that means you're effectively earning less every single
year. The fix is straightforward -if you do it properly.
Calculate your new rate using the formula above.
Don't pick a number that "feels right." Use the maths. If your
true cost has gone up, your rate has to follow.
Raise rates for new customers first.
Apply your new rate to every quote you send from this Monday
onwards. Existing customers can stay on old rates until their next
job or for a defined transition period.
Tell existing customers in writing.
For regulars, send an email or text: "As of [date], my hourly rate
is moving from $X to $Y to keep up with rising costs. Just wanted
to give you a heads-up so there are no surprises." Most won't
blink. Some will appreciate the heads-up.
Don't apologise.
You're not asking permission. You're informing them. Tradies who
apologise for raising prices invite negotiation. Tradies who state
it as a fact get on with the job.
Track what happens.
Over the next 30 days, see how many customers actually drop off.
The answer is usually "almost none" -especially if you've built
solid reviews and word-of-mouth. The customers who leave were the
price-shoppers anyway.
The Pricing Truth:
In trades, the lower your prices, the worse your customers. The
tradies charging premium rates report fewer disputes, faster
payments, better reviews, and easier jobs. The cheap tradie isn't
getting better customers -they're getting everyone else's rejects.
The Pricing Checklist
Before you send your next quote, run through this:
✓ You know your true hourly rate (calculated, not guessed)
✓ Your charge-out rate is at least 15-25% above your true
cost
✓ You quote a total, not just an hourly rate
✓ Materials are itemised and marked up appropriately
✓ Your minimum callout is stated upfront
✓ Variation orders are written into the quote
✓ After-hours and emergency premiums are clearly listed
✓ You have a polite "walk away" script ready for low-ball
requests
✓ You're following up every quote with a structured SMS
sequence
✓ You've reviewed your rates in the last 12 months
The Bottom Line
Pricing isn't about being the cheapest or the most expensive. It's
about knowing your numbers, charging what your time genuinely costs
to deliver, and walking away from jobs that don't clear that bar.
The tradies who price properly aren't ripping anyone off - they're
running sustainable businesses that can actually afford insurance,
super, sick days, and time off. The ones who don't burn out, blame
customers, and eventually leave the trade.
Start with the maths. Use the formula. Update your quote template.
Practice the walk-away line in the mirror if you have to. And the
next time someone says "that seems a bit steep," you'll know -with
absolute certainty -exactly why your number is what it is.
Full disclosure: MethodisAI builds AI call answering and
automation tools for Australian trade businesses, including
automated quote follow-ups for
plumbers,
electricians, and every other trade. But every strategy in this article works
regardless of which tools you use.